Account & Payments
Complete guide to managing your 1xBet app account. This section covers registration, login, identity verification, deposits, withdrawals, security settings, and payment methods.
Last updated: January 22, 2026
What do you need help with?
Account Management
Setting up and managing your 1xBet account โ from initial registration to ongoing security settings.
| Topic | What You'll Learn | Time |
|---|---|---|
| Registration | Create account via phone, email, one-click, or social login | 2-3 min |
| Login | Sign in, troubleshoot login issues, password recovery | 1 min |
| Profile Settings | Update personal info, password, notification preferences | 5 min |
| Verification (KYC) | Why required, documents needed, upload process | 10-15 min |
| Verification Status | Check progress: pending, approved, rejected, what to do | 1 min |
| Account Security | 2FA setup, password tips, security recommendations | 5 min |
Deposits & Withdrawals
Everything about moving money in and out of your 1xBet account โ methods, limits, timing, and troubleshooting.
Deposits
| Topic | What You'll Learn |
|---|---|
| How to Deposit | Step-by-step deposit guide |
| Deposit Methods | Available payment options by type |
| Minimum Deposit | Minimum amounts by payment method |
| Deposit Problems | Failed deposits, delays, troubleshooting |
Withdrawals
| Topic | What You'll Learn |
|---|---|
| How to Withdraw | Step-by-step withdrawal guide |
| Withdrawal Methods | Available cash-out options |
| Withdrawal Time | Processing times by method |
| Pending Withdrawals | Why withdrawal is waiting |
| Declined Withdrawals | Rejection reasons and solutions |
| Withdrawal Problems | Delays, issues, troubleshooting |
Payment Methods
Detailed guides for each payment method available in the 1xBet app.
| Method | Deposit | Withdrawal | Speed |
|---|---|---|---|
| Bank Cards | Instant | 1-5 days | ๐ก Medium |
| E-Wallets | Instant | 0-24 hours | ๐ข Fast |
| Cryptocurrency | 10-60 min | 15 min - 1 hour | ๐ข Fast |
Balance & Limits
Understanding your account balance, bonus funds, and various limits.
| Topic | Description |
|---|---|
| Account Balance | Main balance display and management |
| Bonus Balance | How bonus funds work, wagering status |
| Locked Funds | Why funds may be unavailable |
| Currency Settings | Account currency selection |
| Account Limits | Deposit, withdrawal, betting limits |
| Transaction History | View past deposits and withdrawals |
Quick Reference
Deposit Times
| Method | Processing Time | Min Amount |
|---|---|---|
| Bank Cards | Instant | $1 - $10 |
| E-Wallets | Instant | $1 - $5 |
| Cryptocurrency | 10-60 minutes | Varies |
| Bank Transfer | 1-3 business days | $10 - $50 |
Withdrawal Times
| Method | Processing Time | Notes |
|---|---|---|
| E-Wallets | Instant - 24 hours | Fastest option |
| Cryptocurrency | 15 min - 1 hour | After internal processing |
| Bank Cards | 1-5 business days | Depends on bank |
| Bank Transfer | 3-7 business days | Varies by country |
Verification Documents
| Document | Purpose | Accepted |
|---|---|---|
| ID Document | Identity verification | Passport, National ID, Driver's License |
| Proof of Address | Address verification | Utility bill, Bank statement (last 3 months) |
| Payment Method | Ownership verification | Card photo, E-wallet screenshot |
Common Issues
Deposit Not Appearing
- Wait 5-10 minutes for processing
- Check transaction history
- Verify payment was completed
- Contact support with transaction ID
Withdrawal Delayed
- Check verification status
- Review wagering requirements
- Confirm method matches deposit
- Check for security review
Cannot Login
- Reset password via email/SMS
- Clear app cache and retry
- Check if account is restricted
- Contact support if locked out
Verification Rejected
- Ensure document is clear
- Check all corners visible
- Verify not expired
- Try different document type
Frequently Asked Questions
How do I create a 1xBet account in the app?
Open the app, tap "Registration", choose your method (phone, email, one-click, or social login), fill in required details, and confirm. The process takes 2-3 minutes.
What payment methods are available for deposits?
The app supports bank cards (Visa, Mastercard), e-wallets (Skrill, Neteller, ecoPayz), cryptocurrency (Bitcoin, Ethereum, USDT), and bank transfers. Available methods vary by region.
How long do withdrawals take?
E-wallets: instant to 24 hours. Cryptocurrency: 15 minutes to 1 hour after processing. Bank cards: 1-5 business days. Bank transfers: 3-7 business days.
Why is account verification required?
Verification (KYC) is required by gambling regulations to prevent fraud, money laundering, and underage gambling. It's typically required before your first withdrawal.
How do I enable two-factor authentication?
Go to Settings โ Security โ Two-Factor Authentication. Choose SMS, email, or authenticator app. Follow the setup steps. We recommend using an authenticator app for highest security.
Responsible Gambling
1xBet provides tools to help you stay in control of your gambling activity.
| Tool | What It Does |
|---|---|
| Deposit Limits | Set daily, weekly, or monthly deposit caps |
| Loss Limits | Limit how much you can lose in a period |
| Self-Exclusion | Temporarily or permanently block your account |
Need Help?
If you can't find the answer, contact 1xBet support through the app (Menu โ Support) or visit the official website. For account-specific issues, only 1xBet support can assist.