Trust & Safety FAQ
Answers to frequently asked questions about 1xBet's trustworthiness, safety, and legality.
Last updated: January 22, 2026
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Safety Questions
Is 1xBet safe to use?
Yes. 1xBet uses industry-standard encryption, is licensed by Curacao eGaming, and has been operating since 2007. Millions of users trust the platform daily.
Is the APK safe to install?
Yes, when downloaded from the official 1xBet website. The APK is digitally signed and scanned for malware. Avoid third-party download sites.
Is my money safe?
Yes. As a licensed operator, 1xBet is required to keep player funds separate from operational funds. Withdrawals are processed to verified accounts only.
What if my account is hacked?
Contact support immediately. They can freeze your account, investigate, and help recover access after verification. Enable 2FA for extra protection.
Legality Questions
Is 1xBet legal?
1xBet is a licensed betting operator (Curacao eGaming). Legality in your specific location depends on local gambling laws. Check your local regulations.
Why isn't 1xBet available in my country?
Some countries have strict gambling regulations or 1xBet has chosen not to operate there. The platform is restricted in countries like UK, US, Australia, and some EU nations.
Can I use VPN to access 1xBet?
Using VPN to bypass geographic restrictions violates terms of service and may violate local laws. Your account could be suspended and winnings forfeited.
Is 1xBet a scam?
No. 1xBet is a legitimate, licensed betting company operating since 2007 with millions of users. They process withdrawals daily and have major sports partnerships.
Security Questions
How is my data protected?
Data is encrypted with SSL/TLS in transit and AES-256 at rest. Passwords are hashed. Access is restricted and audited. 1xBet follows GDPR and data protection standards.
Should I enable 2FA?
Yes, absolutely! Two-factor authentication significantly improves account security. Even if someone gets your password, they can't access your account without the second factor.
Why do you need my ID documents?
KYC (Know Your Customer) is required by gambling regulations. It verifies you're of legal age, prevents fraud, and ensures withdrawals go to the account owner.
What permissions does the app need?
Only essential permissions (internet, storage) are required. Camera is for document verification, location for compliance — both optional. You can deny non-essential permissions.
Fairness Questions
Are the games fair?
Yes. Casino games use certified RNGs (Random Number Generators) tested by independent labs. Sports odds are market-based. 1xBet doesn't manipulate results.
Why do I keep losing?
Gambling involves chance and the house always has an edge. Losing streaks are normal and mathematically expected. This isn't unfairness — it's how gambling works.
Can 1xBet see my bets and change results?
No. Casino results are determined by RNGs at the moment you play — they can't be changed after. Sports results come from official sources. Systems are audited for fairness.
What is RTP?
Return to Player (RTP) is the percentage a game pays back over time. A 96% RTP slot returns $96 per $100 wagered on average. This is calculated over millions of plays.
Data & Privacy Questions
Does 1xBet sell my data?
No. 1xBet does not sell personal data to third parties. Data is only shared with service providers (payment processors, verification services) as needed to provide services.
Can I delete my data?
You can request account deletion and data removal. Some data must be retained for legal/regulatory reasons (5-7 years for financial records), but your account will be closed.
Who can see my betting history?
Only you and authorized 1xBet staff (for support/disputes). Your betting activity is not shared publicly or with third parties.
What happens if there's a data breach?
1xBet has incident response procedures. Affected users would be notified as required by law. Data is encrypted, making it unusable without decryption keys.
More Questions?
Can't find your answer? Try these resources:
| Topic | Page |
|---|---|
| App safety details | Is It Safe? |
| Licensing information | Licenses |
| RNG and game fairness | RNG & Fairness |
| Data protection | Data Protection |
| Account verification | Verification |
| General support | Support & Help |