Why Verify Your Account?
Account verification (KYC) is required by law and protects both you and the platform.
Last updated: January 22, 2026
Why Is Verification Required?
Key Reasons for Verification
| Reason | Explanation |
|---|---|
| Legal compliance | Required by gambling license and regulations |
| Age verification | Confirm you're 18+ (legal gambling age) |
| Fraud prevention | Stop stolen identities and payment fraud |
| Anti-money laundering | Prevent illegal money from passing through |
| Account security | Ensure withdrawals go to rightful owner |
| One account policy | Prevent multiple account abuse |
Benefits for You
- Faster withdrawals: Verified accounts process withdrawals quicker
- Higher limits: Full access to deposit/withdrawal limits
- Account recovery: Easier to recover if locked out
- Protection: Nobody else can withdraw your money
- Full features: Access all bonuses and promotions
- Trust: You know you're dealing with a compliant operator
What is KYC?
KYC = Know Your Customer
It's a standard process used by banks, financial institutions, and gambling operators worldwide to verify customer identity.
KYC Process
- Identity verification — Confirm you are who you say
- Address verification — Confirm where you live
- Payment verification — Confirm payment methods belong to you
- Source of funds — For large amounts, verify money source
Documents Required
| Document Type | Accepted Documents | Requirements |
|---|---|---|
| Photo ID | Passport, driver's license, national ID | Valid, clear photo, all corners visible |
| Proof of Address | Utility bill, bank statement, official letter | Recent (within 3 months), your name + address |
| Payment Proof | Card photo, e-wallet screenshot | Shows ownership, matches account details |
When Is Verification Required?
- First withdrawal: Most common trigger
- Deposit limits: After reaching certain amounts
- Suspicious activity: If system flags something
- Random check: Periodic compliance checks
- Bonus claims: Some bonuses require verification
Is My Data Safe?
- Encrypted storage: Documents stored securely
- Limited access: Only verification team sees documents
- GDPR compliant: Follows data protection laws
- Not shared: Documents not given to third parties
- Deleted when no longer needed: Per retention policy
Common Questions
Why can't I withdraw without verification?
Regulations require us to verify identity before processing withdrawals. This ensures money goes to the rightful owner and prevents fraud/money laundering.
How long does verification take?
Usually 24-72 hours after submitting clear, valid documents. Can be faster or slower depending on volume and document quality.
Why was my verification rejected?
Common reasons: blurry photos, expired documents, name mismatch, document corners cut off. Check rejection reason and resubmit correct documents.
Do I need to verify for every withdrawal?
No. Once verified, you're usually set. Additional verification may be requested for new payment methods or periodic compliance checks.
Can I use someone else's documents?
No. This is fraud and will result in account closure. You can only use your own documents for your own account.