Pending Withdrawal
Your withdrawal is stuck on "Pending"? Understand why this happens and what you can do to speed things up.
Last updated: January 22, 2026
What Does "Pending" Mean?
"Pending" means your withdrawal request is waiting for 1xBet to review and approve it before processing.
Withdrawal Status Flow
Pending → Processing → Completed
- Pending: Awaiting 1xBet review
- Processing: Approved, being sent
- Completed: Money sent to your account
Normal Pending Time
Most withdrawals move from Pending to Processing within:
| Scenario | Typical Pending Time |
|---|---|
| Regular withdrawal (verified account) | 0-15 minutes |
| First withdrawal | 1-24 hours |
| Large amount ($5,000+) | 1-24 hours |
| After bonus usage | 1-24 hours |
| Weekend/holiday | May extend to next business day |
Why Is My Withdrawal Stuck?
| Reason | What to Do |
|---|---|
| Account not verified | Complete KYC verification |
| First withdrawal review | Wait for security review (up to 24h) |
| Large amount | Manual review required — wait or contact support |
| Bonus wagering incomplete | Check and complete wagering requirements |
| Security flag | Check email for requests, contact support |
| Document request | Submit requested documents |
| Wrong payment details | Cancel and resubmit with correct details |
First Withdrawal Delays
Your first withdrawal almost always takes longer. Here's why:
- Identity verification: 1xBet must confirm you are who you claim
- Payment method check: Verifying you own the withdrawal account
- Security review: Standard fraud prevention checks
- Document review: If additional docs were requested
Speed Up First Withdrawal
- Complete account verification before requesting withdrawal
- Ensure all personal details match your ID
- Use the same payment method for deposit and withdrawal
- Start with a smaller amount for faster processing
Check Bonus Wagering
If you used a bonus, your withdrawal may be pending due to incomplete wagering.
- Go to Menu → Bonuses
- Check your active bonus status
- See remaining wagering amount
- Complete wagering or cancel bonus to proceed
What Can You Do?
Wait
If pending less than 24 hours, this is normal. Most withdrawals are approved within hours.
Check Email
1xBet may have sent requests for documents or additional information. Check spam folder too.
Complete Verification
If not verified, complete KYC now. This is the most common cause of delays.
Contact Support
If pending more than 24 hours with no communication, contact support for status update.
Can I Cancel a Pending Withdrawal?
Yes, while still in "Pending" status:
- Go to Transaction History
- Find your pending withdrawal
- Click Cancel if available
- Funds return to your balance immediately
When to Contact Support
Contact 1xBet support if:
- Withdrawal pending more than 24 hours
- Account is fully verified
- No active bonus wagering
- No emails requesting documents
- Payment details are correct
What to Tell Support
- Your account ID
- Withdrawal amount and method
- Date/time of request
- Transaction ID (if available)
Pending Withdrawal FAQ
How long can a withdrawal stay pending?
Normally up to 24 hours. First withdrawals or large amounts may take longer. If pending more than 48 hours without explanation, contact support.
Can I place bets while withdrawal is pending?
Yes, you can use your remaining balance. The pending withdrawal amount is locked and cannot be used for betting.
Will I be notified when pending status changes?
You may receive email notifications for status changes. You can also check Transaction History in the app anytime.
Pending for days — is my money safe?
Yes, your funds are safe. The delay is usually due to verification or review processes. Contact support to understand the specific reason.