Declined Withdrawal
Your withdrawal was rejected? Understand why this happened and how to successfully resubmit your request.
Last updated: January 22, 2026
What Happens When Declined?
When a withdrawal is declined:
- Funds return to your account balance immediately
- You can try again once the issue is resolved
- You may receive an email with the reason
- Check Transaction History for decline reason
Common Reasons for Declined Withdrawals
| Reason | Solution |
|---|---|
| Account not verified | Complete identity verification (KYC) |
| Bonus wagering incomplete | Complete wagering or cancel bonus |
| Wrong payment details | Correct and resubmit with accurate info |
| Same method rule violation | Withdraw to same method you deposited with |
| Payment method issue | Card expired, wallet closed — use different method |
| Below minimum amount | Increase amount above minimum |
| Above maximum limit | Split into multiple smaller withdrawals |
| Suspicious activity flagged | Contact support for clarification |
| Terms violation | Review terms, contact support |
How to Fix Each Issue
Account Not Verified
- Go to Settings → Verification
- Upload required documents (ID, proof of address)
- Wait for approval (24-72 hours)
- Resubmit withdrawal after verification complete
Bonus Wagering Incomplete
- Check Bonuses section for active bonus
- View remaining wagering requirement
- Complete wagering with qualifying bets
- Or cancel bonus (lose bonus funds)
- Resubmit withdrawal
Wrong Payment Details
- Double-check account number / wallet address
- Verify card is valid and not expired
- Ensure name matches your 1xBet account
- Resubmit with correct details
Same Method Rule
You must withdraw to the same method you deposited with:
- Deposited $100 via Visa → Must withdraw first $100 to Visa
- Winnings above deposit can go to any method
- If original method unavailable, contact support
Serious Decline Reasons
Some declines require support intervention:
Suspicious Activity
- Unusual betting patterns detected
- Multiple account suspicion
- Bonus abuse flagged
- ❌ Cannot self-resolve
- ✅ Contact support with explanation
Terms Violation
- Arbitrage betting detected
- Using prohibited strategies
- Multiple accounts confirmed
- ❌ Funds may be forfeited
- ✅ Contact support to understand
Document Issues
- Documents unclear or expired
- Name mismatch
- Address not verified
- ✅ Submit new valid documents
- ✅ Contact support if unclear
Payment Provider Rejection
- Bank declined the transfer
- E-wallet account closed
- Crypto address invalid
- ✅ Use alternative method
- ✅ Contact payment provider
How to Resubmit Successfully
- Identify the reason for decline (email/Transaction History)
- Fix the issue (verify, complete wagering, correct details)
- Wait if recently declined (some systems have cooldown)
- Go to Withdraw section
- Select method and enter correct details
- Double-check everything before confirming
- Submit new withdrawal request
When to Contact Support
- Decline reason unclear or not provided
- You believe the decline was a mistake
- Same decline after fixing the issue
- "Suspicious activity" or "Terms violation" reason
- Need to withdraw to different method than deposited
What to Provide
- Account ID / username
- Declined withdrawal details (amount, date, method)
- Transaction ID
- Explanation if applicable
Prevent Future Declines
- Verify account early — before first withdrawal
- Keep details updated — cards, addresses, phone
- Complete wagering first — before requesting withdrawal
- Follow same-method rule — withdraw to deposit method
- Use saved payment methods — reduces errors
- Stay within limits — check min/max amounts
Declined Withdrawal FAQ
Will I get my money back after decline?
Yes, immediately. Declined withdrawal funds are returned to your available balance instantly. You can try again once the issue is resolved.
How many times can I try after being declined?
There's no fixed limit, but repeatedly trying without fixing the issue won't help. Identify the problem first, fix it, then resubmit.
Can I withdraw to a different method after decline?
If the original method is the problem (closed account, invalid card), contact support. They may allow alternative method for the deposit amount.
Declined with no reason given — what do I do?
Contact support directly. They can see internal reasons and explain what needs to be done. Check your email (including spam) for any requests.