Account Verification (KYC)

Verify your identity to unlock withdrawals and higher limits. The process involves uploading identity documents and usually takes 24-72 hours.

Last updated: January 22, 2026

Why is verification required?

KYC verification is required by law to prevent fraud, money laundering, and underage gambling.

Without Verification With Verification
✅ Can deposit ✅ Can deposit
✅ Can bet ✅ Can bet
❌ Cannot withdraw ✅ Can withdraw
❌ Lower limits ✅ Higher limits
❌ Limited features ✅ All features unlocked
Tip: Start verification early, even before you want to withdraw. This avoids delays when you're ready to cash out.

What documents do I need?

Document Purpose Examples
ID Document Verify your identity Passport, National ID, Driver's License
Proof of Address Confirm your residence Utility bill, Bank statement (last 3 months)
Payment Proof Verify payment ownership Card photo, E-wallet screenshot
Note: Payment proof may only be required if requested specifically or for large withdrawals.

How to verify step by step

  1. Open the 1xBet app and log in
  2. Go to Menu → My Account → Verification
  3. Select Identity Document
  4. Take a clear photo of your ID (front and back if applicable)
  5. Upload the photos
  6. Select Proof of Address
  7. Upload a recent utility bill or bank statement
  8. Submit and wait for review
Start Verification

Photo requirements

Your documents must be clearly visible and meet these requirements to be approved.

✅ Will Be Accepted

  • Full document visible
  • All corners in frame
  • Text is readable
  • Good lighting, no glare
  • Original document (not copy)
  • Document not expired

❌ Will Be Rejected

  • Blurry or dark photo
  • Corners cut off
  • Heavy glare or shadows
  • Edited or altered image
  • Expired document
  • Screenshot of document

How long does verification take?

Scenario Typical Time Maximum Time
Standard verification 24-48 hours 72 hours
Peak periods 48-72 hours 5-7 days
Additional documents requested 24-48 hours after resubmission 72 hours
Complex cases 3-5 days 10+ days
Tip: You'll receive a notification when verification is complete. Enable push notifications to get updates faster.

Common Issues

Document rejected

  • Check rejection reason in app
  • Retake photo with better lighting
  • Ensure all corners are visible
  • Try a different document type

Name mismatch

  • ID name must match account name
  • Contact support to update account
  • Provide marriage certificate if name changed

Address not accepted

  • Document must be recent (3 months)
  • Address must match account
  • Try bank statement instead

Taking too long

  • Wait full 72 hours before contacting
  • Check status in app
  • Contact support if over 7 days

Verification FAQ

Can I bet while verification is pending?

Yes. You can deposit and bet normally while verification is processing. Only withdrawals require completed verification.

Do I need to verify for every withdrawal?

No. Once verified, your account stays verified. You may be asked for re-verification after significant account changes or periodically for security.

Is my data safe?

Yes. Documents are encrypted, stored securely, and used only for verification purposes. 1xBet follows data protection regulations.

What if I don't have a utility bill in my name?

You can use: bank statement, government letter, tax document, or rental agreement. The document must show your name and address.

Can I verify without a passport?

Yes. National ID card or driver's license are also accepted. The document must be government-issued with your photo.

After Verification

Once verified, you can:

  • Withdraw funds to any payment method
  • Access higher deposit and withdrawal limits
  • Use all app features without restrictions
Check Status Withdraw Funds View Limits

Ready to Verify?

Have your documents ready and complete verification in the app.

Start Verification Check Status