Installation FAQ
Frequently asked questions about downloading, installing, and using the 1xBet app.
Last updated: January 22, 2026
Download Questions
Where can I download the 1xBet app?
Android: Download APK from the official 1xBet website. The app is not available on Google Play in most regions.
iOS: Download from the App Store (if available in your region) or directly from the 1xBet website.
Is the app free to download?
Yes, the 1xBet app is completely free to download and install. You only need money when placing bets or making deposits.
How big is the app?
The app is approximately 50-80MB to download. After installation, it may use 100-200MB including cache.
Why isn't 1xBet on Google Play?
Google Play has restrictions on gambling apps in many countries. That's why you need to download the APK directly from the official website.
Is it safe to download the APK?
Yes, if you download from the official 1xBet website. Never download from third-party APK sites — they may contain malware. The official APK is digitally signed and verified.
Installation Questions
Why does Android say "Install blocked"?
Android blocks apps from "unknown sources" by default. You need to enable installation from unknown sources:
Settings → Apps → Special access → Install unknown apps → [Your Browser] → Allow
Why does iOS say "Untrusted Developer"?
For direct downloads (not App Store), you need to trust the developer certificate:
Settings → General → VPN & Device Management → [1xBet certificate] → Trust
The installation fails. What should I do?
1. Make sure you have enough storage space (150MB+)
2. Re-download the file (it may be corrupted)
3. Restart your device and try again
4. Uninstall old version first if upgrading
Can I install on multiple devices?
Yes, you can install the app on multiple devices. Your account syncs across all devices — just log in with the same credentials.
Do I need to uninstall the old version first?
Usually no — installing the new APK will update the existing app. But if you have issues, uninstall the old version first, then install fresh.
Compatibility Questions
What are the minimum requirements?
Android: Version 5.0+ (Lollipop), 1GB RAM, 150MB storage
iOS: iOS 11.0+, iPhone 6s or newer
Windows: Windows 7+, 2GB RAM
Mac: macOS 10.12+
Will it work on my old phone?
If your phone meets the minimum requirements, it should work. Older devices may experience slower performance, especially in casino games and live streaming.
Is there a PC/Desktop version?
Yes, there are Windows and Mac versions available. You can also use the website in any browser for full functionality.
Does it work on tablets?
Yes, the app works on Android tablets and iPads. The interface adapts to larger screens.
Account & Login Questions
Do I need to create a new account for the app?
No. If you already have a 1xBet account (from website), just log in with the same credentials. Your balance and bets sync automatically.
I forgot my password. What do I do?
Tap "Forgot Password" on the login screen. You can reset via email or phone number. Check spam folder if you don't receive the reset link.
Why do I keep getting logged out?
Sessions expire for security. Enable "Remember me" when logging in. Also disable battery optimization for the app — aggressive power saving can end sessions.
Can I use biometric login (fingerprint/Face ID)?
Yes! After logging in, go to Settings → Security and enable biometric login. This makes signing in much faster.
Usage Questions
Is the app different from the website?
The app has all the same features as the website, plus exclusive benefits: push notifications, faster loading, biometric login, and sometimes app-exclusive bonuses.
Can I watch live streams in the app?
Yes, live streaming is available in the app. You need an active account with balance or a recent bet to access streams.
How do I enable dark mode?
Go to Settings → Display → Dark Mode. You can also set it to follow your system theme automatically.
How do I change the language?
Go to Settings → Language. Choose from 60+ available languages. The app will reload with your selected language.
How do I change odds format?
Go to Settings → Odds Format. Choose from Decimal, Fractional, American, Hong Kong, Indonesian, or Malaysian formats.
Troubleshooting Questions
The app won't open. What should I do?
1. Restart your device
2. Clear app cache
3. Check for app updates
4. Reinstall if nothing works
See: App Not Opening
The app keeps crashing. How do I fix it?
1. Clear cache (Settings → Apps → 1xBet → Clear Cache)
2. Free up storage space
3. Update the app
4. Reinstall if persists
See: App Crashing
I'm not receiving notifications. Why?
Check: 1) Phone notification settings for 1xBet, 2) In-app notification settings, 3) Battery optimization disabled for app, 4) Do Not Disturb mode off.
See: Notifications
The app is very slow. How can I speed it up?
1. Clear cache
2. Close other apps
3. Check internet speed
4. Free up device storage
5. Update to latest version
My balance isn't updating. Is something wrong?
Pull down to refresh. If still not updating, close and reopen the app. Your actual balance is always correct on the server — display issues are usually just cache-related.
See: Sync Issues
Update Questions
How do I update the app?
Android: Download latest APK from website and install over existing app.
iOS (App Store): Update through App Store.
iOS (Direct): Re-download from website.
Will I lose my data if I update?
No. Updating preserves your login and settings. Your account data (bets, balance) is stored on servers, not your device.
How do I know if there's an update available?
The app may notify you of updates. You can also check the current version in Settings → About and compare with the website.
Safety & Security Questions
Is the app safe and legitimate?
Yes, when downloaded from official sources. 1xBet is a licensed betting operator. The app uses encryption to protect your data and transactions.
What permissions does the app need?
Required: Internet access, storage (for downloads)
Optional: Camera (for verification), Location (for regional content), Notifications
You can deny optional permissions and still use the app.
How do I protect my account?
1. Use a strong, unique password
2. Enable 2FA (two-factor authentication)
3. Enable biometric login
4. Don't share your credentials
5. Log out on shared devices
Quick Reference
| Topic | Link |
|---|---|
| Android installation | Android → |
| iOS installation | iOS → |
| PC installation | PC → |
| First time setup | First Launch → |
| App problems | Troubleshooting → |
| Clear cache | Cache → |
| Reinstall app | Reinstall → |