App Crashing

1xBet app keeps crashing or closing unexpectedly? Here's how to fix it permanently.

Last updated: January 22, 2026

Types of Crashes

Crash Type Description Likely Cause
On launch Crashes immediately when opened Corrupted data, low memory
Random Crashes at unpredictable times Memory leak, background processes
Specific action Crashes when doing X (e.g., placing bet) Bug, corrupted cache
After update Started crashing after app/OS update Compatibility issue
With error "App stopped" or similar message Various — check error

Quick Fixes

  1. Restart your device — Clears memory, fixes most crashes
  2. Clear app cache — Removes corrupted temporary files
  3. Update the app — May fix known bugs
  4. Free up memory — Close other apps, free up RAM
  5. Check storage — Need 200MB+ free space
Try these first: Steps 1-3 fix crashes in most cases.

Clear App Cache

Android

  1. Open Settings → Apps
  2. Find and tap 1xBet
  3. Tap Storage
  4. Tap Clear Cache
  5. Open app and test

iOS

iOS doesn't have direct cache clearing. Use offload method:

  1. Settings → General → iPhone Storage
  2. Tap 1xBet
  3. Tap Offload App
  4. Tap Reinstall App

Fix Memory Issues

Free Up RAM

  • Close all other apps
  • Restart device to clear memory
  • Disable background apps you don't need
  • On Android: Settings → Developer Options → Background process limit

Free Up Storage

  • Delete unused apps
  • Clear cache of other apps
  • Move photos/videos to cloud
  • Delete old downloads
  • Need at least 200MB free (500MB+ recommended)

Specific Crash Scenarios

Crashes on launch

1. Clear cache
2. Restart device
3. If still crashing, uninstall and reinstall fresh
4. Check device compatibility

Crashes when placing bets

1. Check internet stability
2. Clear cache
3. Update app
4. Try smaller bet first to test
5. Report to support if continues

Crashes when watching live stream

1. Check internet speed (need 5Mbps+)
2. Close other apps to free memory
3. Lower stream quality if option available
4. Update app

Crashes in casino/slots

1. Casino games need more resources
2. Close all other apps
3. Clear cache
4. Restart device
5. Check if device meets requirements

Crashes after OS update

1. Check for app update — often released to fix compatibility
2. Clear cache
3. Reinstall app
4. Wait for app update if issue is widespread

Device-Specific Fixes

Samsung

  • Device Care → Battery → 1xBet → Don't put to sleep
  • Disable "Optimize battery usage" for 1xBet
  • Settings → Apps → 1xBet → Battery → Unrestricted

Xiaomi / Redmi

  • Settings → Apps → Manage apps → 1xBet → Autostart: ON
  • Security → Battery saver → 1xBet → No restrictions
  • Settings → Battery → Battery saver → Don't optimize 1xBet

Huawei

  • Settings → Battery → App launch → 1xBet → Manage manually → All ON
  • Phone Manager → Battery → 1xBet → Don't close

OnePlus

  • Settings → Battery → Battery optimization → 1xBet → Don't optimize

Clean Reinstall

If crashes persist, do a complete reinstall:

  1. Note your account credentials
  2. Uninstall 1xBet completely
  3. Restart your device
  4. Clear any leftover data (Android: check storage)
  5. Download latest version from official source
  6. Install fresh
  7. Log in and test
Your data is safe: Bets and balance are stored on servers, not your device.

When to Contact Support

Contact 1xBet support if:

  • Crashes persist after all troubleshooting steps
  • Crash caused you to miss a bet or lose money
  • Error message suggests account or server issue
  • Multiple users reporting same crash

Include in your report:

  • Device model and OS version
  • App version
  • When crash happens (specific action or random)
  • Any error messages
  • Steps already tried

Related Pages

App Not Working App Freezing Clear Cache Reinstall App