Data Handling
How the 1xBet app collects, processes, stores, and protects your data.
Last updated: January 22, 2026
Data Handling Overview
Your data matters. We collect only what's necessary, protect it with encryption, and give you control over your information.
Data We Collect
| Category | Data Types | Purpose |
|---|---|---|
| Account Data | Name, email, phone, DOB, address | Registration, verification, communication |
| Identity Documents | Passport, ID, proof of address | KYC verification, legal compliance |
| Financial Data | Payment methods, transaction history | Deposits, withdrawals, AML compliance |
| Betting Data | Bets placed, results, preferences | Service delivery, responsible gaming |
| Technical Data | Device info, IP, app version | Security, troubleshooting, optimization |
| Usage Data | Features used, navigation patterns | Service improvement, personalization |
Local Data Storage
What's Stored on Device
| Data | Storage Type | Encryption |
|---|---|---|
| Login credentials | Keychain (iOS) / Keystore (Android) | ✅ Hardware-backed |
| Session tokens | Secure storage | ✅ AES-256 |
| User preferences | Encrypted preferences | ✅ AES-256 |
| Cached content | App cache directory | ⚠️ Optional |
| Bet history (offline) | SQLite database | ✅ Encrypted |
Clearing Local Data
- Clear cache: Settings → Apps → 1xBet → Clear cache
- Clear all data: Settings → Apps → 1xBet → Clear data
- Logout: Removes session but keeps preferences
- Uninstall: Removes all local data
Server Data Storage
| Data | Retention Period | Reason |
|---|---|---|
| Account information | Account lifetime + 5 years | Legal requirement |
| Betting history | 7 years minimum | Regulatory compliance |
| Financial records | 7-10 years | Tax/AML compliance |
| KYC documents | 5 years after account closure | AML regulations |
| Support tickets | 3 years | Service quality |
| Technical logs | 90 days | Security, debugging |
Data Processing
How We Process Data
- Account management: Registration, login, profile updates
- Service delivery: Bet processing, payments, results
- Security: Fraud detection, risk assessment
- Compliance: KYC/AML checks, responsible gaming
- Communication: Notifications, support, marketing (if opted in)
- Improvement: Analytics, bug fixes, feature development
Automated Processing
- Fraud detection algorithms
- Responsible gaming monitoring
- Document verification (with human review)
- Risk scoring for transactions
Data Sharing
We Share Data With:
| Recipient | Data Shared | Purpose |
|---|---|---|
| Payment processors | Transaction details | Process deposits/withdrawals |
| KYC providers | Identity documents | Verify identity |
| Regulators | Required records | Legal compliance |
| Law enforcement | As legally required | Legal obligations |
We Do NOT:
- ❌ Sell your personal data
- ❌ Share data with advertisers (without consent)
- ❌ Use data for unrelated purposes
- ❌ Store data longer than necessary
Your Data Rights
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request copy of your data | Account settings or support |
| Rectification | Correct inaccurate data | Profile settings or support |
| Erasure | Delete your data | Contact support |
| Portability | Export your data | Contact support |
| Restriction | Limit processing | Contact support |
| Objection | Object to processing | Contact support |
Note: Some data cannot be deleted due to legal retention requirements. We'll inform you if this applies to your request.
Security Measures
- Encryption in transit: TLS 1.3 for all connections
- Encryption at rest: AES-256 for stored data
- Access controls: Role-based, need-to-know basis
- Audit logging: All data access is logged
- Regular testing: Penetration tests, security audits
- Incident response: Breach notification procedures
Common Questions
How long do you keep my data?
It varies by data type. Account data is kept for 5 years after closure, financial records for 7-10 years, and logs for 90 days. This is primarily for legal compliance.
Can I delete my account completely?
You can close your account and request data deletion. However, some data must be retained for legal reasons. We'll delete everything we legally can.
Is my betting history visible to others?
No. Your betting activity is private and only visible to you and authorized staff for support purposes. We don't share it with third parties.
What happens to my data if I uninstall the app?
Local data is deleted. Server data remains linked to your account. To delete server data, you need to close your account through support.