Self-Exclusion
Need a break from gambling? Self-exclusion lets you temporarily or permanently block access to your 1xBet account.
Last updated: January 22, 2026
Self-Exclusion Options
| Option | Duration | Reversible? | Best For |
|---|---|---|---|
| Timeout | 24h, 48h, 7 days | ❌ No | Short break, cooling off |
| Self-Exclusion | 30 days, 6 months, 1 year | ❌ No | Extended break |
| Long-Term | 2 years, 5 years | ❌ No | Serious concerns |
| Permanent | Forever | ❌ No | Complete stop |
How to Self-Exclude
- Log in to your 1xBet account
- Go to Menu → Settings
- Select Responsible Gambling
- Choose Self-Exclusion or Timeout
- Select your preferred duration
- Confirm your decision (may require password)
- Account is blocked immediately
What Happens During Self-Exclusion
✅ Blocked
- Cannot log in
- Cannot place bets
- Cannot deposit
- Cannot access games
- Marketing emails stopped
✅ Still Available
- Pending bets remain active
- Winnings credited if bets win
- Can contact support
- Can request withdrawal
- Balance remains safe
Short Timeout (24h - 7 days)
Best for when you need a quick break to cool off.
| Duration | When to Use |
|---|---|
| 24 hours | Emotional after loss, need to step back |
| 48 hours | Weekend break, clear your head |
| 7 days | Weekly reset, regain perspective |
After Timeout Ends
- Account automatically reactivates
- All features restored
- No action needed from you
Self-Exclusion (30 days - 5 years)
For extended breaks when you need more time away.
| Duration | When to Use |
|---|---|
| 30 days | Monthly reset, break bad habits |
| 6 months | Significant life changes, financial recovery |
| 1 year | Long-term break, serious concerns |
| 2-5 years | Major gambling issues |
After Self-Exclusion Ends
- Account does NOT automatically reactivate
- You must contact support to reopen
- 24-72 hour cooling off before reactivation
- May require confirmation of decision
Permanent Account Closure
Completely and permanently close your account.
Before Permanent Closure
- Withdraw all available funds
- Wait for pending bets to settle
- Save any records you need
- Consider if a temporary exclusion would be better
After Permanent Closure
- Account permanently deleted
- Cannot create new account
- Cannot recover old account
- Any remaining balance forfeited after 30 days
What About My Money?
| Situation | What Happens |
|---|---|
| Balance during timeout | Safe, accessible after timeout ends |
| Balance during self-exclusion | Can request withdrawal via support |
| Pending bets | Remain active, winnings credited |
| Bonus funds | May be forfeited (check terms) |
| Permanent closure | Withdraw before closing or forfeit after 30 days |
How to Withdraw During Exclusion
- Contact support via email
- Verify your identity
- Request withdrawal
- Funds sent to your payment method
Why Can't I Reverse It?
The inability to reverse self-exclusion is a feature, not a bug:
- Protects you from impulsive decisions
- Prevents regret — you made the choice for a reason
- Industry standard for responsible gambling
- Legal requirement in many jurisdictions
Need Help?
If gambling is causing problems in your life, help is available:
- GamCare: gamcare.org.uk — Free support and counseling
- Gamblers Anonymous: gamblersanonymous.org — Support groups
- BeGambleAware: begambleaware.org — Information and advice
- National Problem Gambling Helpline: 1-800-522-4700 (US)
Signs You May Need Help
- Spending more than you can afford
- Chasing losses
- Borrowing money to gamble
- Gambling affecting relationships/work
- Feeling anxious or depressed about gambling
- Unable to stop even when you want to
Self-Exclusion FAQ
Can I open a new account during self-exclusion?
No. Creating a new account while self-excluded violates terms and will result in account closure and potential forfeiture of funds.
What if I change my mind?
You cannot reverse self-exclusion. This is intentional to protect you. Wait for the period to end, then decide if you still want to return.
Will I still receive marketing emails?
No. All marketing communications are stopped during self-exclusion. You will not receive promotional emails, SMS, or notifications.
Can support remove my self-exclusion early?
No. Support cannot and will not remove self-exclusion early. This is company policy and often a legal requirement.